Legal

Terms of Service

Last updated: 1 July 2026  ·  VentureForge, New Zealand

The short version: Use our site lawfully, pay for your Forge on time, keep our methodology confidential, and understand that our reports are strategic recommendations - not guarantees of commercial outcomes. The full terms are below.

1. About These Terms

These Terms of Service govern your use of the VentureForge website at ventureforge.co.nz and any Forge engagement services you purchase from us. By using our website or engaging our services, you agree to these terms.

VentureForge is operated by Brendan Ralph, based in New Zealand. References to "VentureForge", "we", "us", or "our" in these terms refer to this entity.

2. Our Services

VentureForge offers three commercial opportunity discovery and validation services:

We also offer a monthly Free Forge - a complimentary Instant Forge report for one selected company, published as a public case study with the recipient's consent.

3. Engagement and Payment

Starting an engagement

Your Forge engagement begins once we have received your completed brief and your invoice has been paid. Submitting a brief does not constitute a binding agreement - we will confirm your engagement in writing before any work commences.

Pricing and invoicing

Current pricing (in New Zealand Dollars, NZD, excluding GST) is as published on our website at the time of engagement:

ServicePrice (NZD, excl. GST)Payment terms
Instant ForgeFrom $2,990100% upfront
Instant Forge add-on (2-hr session)+ $990100% upfront
Fast ForgeFrom $9,990100% upfront
Full ForgeFrom $19,99050% upfront, 50% on delivery

Prices are subject to change. The price agreed in your engagement confirmation is binding for that engagement.

Payment

Payment is due upon receipt of invoice. Work does not commence until payment is received. For Full Forge engagements, the first 50% is due before commencement and the remaining 50% is due upon delivery of the final Commercial Blueprint and Executive Recommendation.

Cancellation and refunds

We reserve the right to cancel an engagement and provide a full refund if we determine we are unable to deliver the required quality of output for your specific challenge.

4. Deliverables and Timelines

We will use reasonable endeavours to deliver your report within the stated timeframes (48 hours for Instant Forge, 30 days for Fast Forge, 60 days for Full Forge). Timelines are estimates and may be affected by factors outside our control, including delays in receiving necessary information from you.

Deliverables are provided digitally as PDF documents and/or working documents via email or agreed file sharing platform.

5. Confidentiality

Your information

We treat all business information you share with us during an engagement as confidential. We will not disclose your business information, strategic plans, or engagement findings to third parties without your written consent, except as required by law.

Our methodology

The VentureForge methodology, framework names, scoring systems, and proprietary tools (including but not limited to the Innovation Collision Engine, Behavioural Market Simulation, Challenge Gate, Concept Prioritisation Matrix, Complexity Leakage Map, Validation Confirmation Score, Commercial Viability Index, and VentureForge Opportunity Score) are proprietary to VentureForge and are provided for your use in the context of your engagement only. You may not reproduce, resell, licence, or use our methodology as the basis for a competing service.

6. Intellectual Property

Your content

All business information, data, and materials you provide to us remain your intellectual property. You grant us a limited licence to use this information solely for the purpose of delivering your Forge engagement.

Our deliverables

Upon full payment of all fees due, you own the strategic insights and recommendations contained in your Forge report and may use them freely in your business. The VentureForge methodology, frameworks, and scoring systems embedded in the report remain our intellectual property.

Our website content

All content on ventureforge.co.nz - including text, design, case studies, and published Free Forge reports - is owned by VentureForge and may not be reproduced without our written consent.

7. Free Forge Terms

Applications for the Free Forge are accepted monthly. Selection is at our sole discretion. If selected:

8. Limitation of Liability

VentureForge reports contain strategic analysis, commercial recommendations, and market intelligence based on available information at the time of engagement. They are advisory in nature and do not constitute a guarantee of any commercial outcome, revenue result, or business success.

Consumer Guarantees Act exclusion: Where you are acquiring our services for the purposes of a business, you agree that the Consumer Guarantees Act 1993 does not apply to those services.

To the maximum extent permitted by New Zealand law, VentureForge's total liability to you in connection with any engagement is limited to the fees paid by you for that specific engagement. We are not liable for any indirect, consequential, or speculative loss, including but not limited to loss of profits, loss of revenue, loss of anticipated savings, loss of business opportunity, and damage to reputation.

Nothing in these terms limits liability for fraud, death, or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

9. Warranties and AI Disclaimer

We warrant that we will deliver our services with reasonable care and skill. We do not warrant that our reports will be free from error or that any recommended course of action will achieve the commercial outcomes described. Business outcomes depend on many factors outside our control, including market conditions, execution quality, and timing.

AI and data accuracy: Our analysis is based on publicly available information at the time of engagement, which may be incomplete or inaccurate. Where artificial intelligence tools are used in our process, outputs are reviewed by a human before delivery but may not be free from error. We accept no liability for decisions made in reliance on information sourced from third parties or generated by AI tools used in our process.

10. Website Use

You may use our website for lawful purposes only. You must not:

11. Governing Law

These terms are governed by the laws of New Zealand. Any disputes arising from these terms or your use of our services will be subject to the exclusive jurisdiction of the New Zealand courts.

If you are an Australian client, nothing in these terms affects your rights under the Australian Consumer Law where they apply.

12. Changes to These Terms

We may update these Terms of Service from time to time. The current version will always be published at ventureforge.co.nz/terms.html with the "Last updated" date shown at the top. Continued use of our services after any changes constitutes acceptance of the updated terms.

13. Contact

For any questions about these terms, contact us:

VentureForge
Email: [email protected]
Website: ventureforge.co.nz
New Zealand